Created: 2024/05/07 11:20
Reasons for accepting or rejecting changes
- Change is not necessary - we're doing fine
- Proposed change is not feasible
- Will not be cost effective
- Cultural resistance
- Will involve personal loss
- Lack of trust
- Fear of failure
Techniques for reducing resistance to change
Techniques
Education & communication
Participation
Facilitation and support
E.g., when post transferring, offer, well, money.
Negotiation
Manipulation and co-op
Coercion
Forcefully or with threat (loss of job).
Change capable organization
Link the present and the future
Make learning a way of life
Support an entrepreneurial mindset
Actively support and encourage day-to-day improvements
Ensure diverse team
Encourage mavericks
Guidelines for implementing change
- Creating a sense of urgency
- Communicating a clear vision about the benefits
- Identify for and against
- Create a broad team
- Use competent change agents
- Issues impacting comfort zones
- Stress management
- Monitoring, feedback, and adjustments
Innovation & creativity in organization
- Innovation is change
- Act of implementing creative ideas is innovation
E.g.,
- Sunsilk hijab
- Traditional car to Hybrid car to Electric vehicle
Types of innovations
- Radical: new products
- Incremental: modifying existing (for mass production)
- Technical: manufacturing process
- Management
Types of creativity
- Individual
- Group/collective
- Exploratory
Promoting innovation & creativity in organization
Organization culture
Reward system
Encouraging periodical brainstorming of different levels: trendsetting
- Periodic meeting to encourage